I'm writing to thank you and praise you for the wonderful work you did for us! Recently, we were away on a 2-week vacation and midway through, our son went by our house in Woodinville and found our water heater had broken and flooded our basement. He worked with the insurance company to dry out the basement, but we knew if we didn't get a new water heater installed, we would have to stay in a hotel when we came back. So, we asked him to arrange for a plumber to install a new water heater.

His first question was, "Who?". We did not have anyone that we had worked with before, so we said, "Go local!". My husband and I have a strong commitment to giving our business to Woodinville companies. My son called you and arranged for the installation. I called you from Colorado to give you the Visa number and you were very reassuring about the quality of the water heaters you use.

It turns out the job was pretty difficult, but the installer, Ryan, did a terrific job! The space was impossibly small and we found out our old water heater had been custom ordered. Ryan had to go to the parts store twice and had to do an engineering feat of pipes and supports.

Although we had to go with a smaller water heater to get it to fit, Ryan went above and beyond the call of duty. He worked long hours, and my son said he was there late getting it all done. We were so happy when we returned to have hot water and were very pleased with what we saw!

If you ever need a reference for your work, feel free to use our names. We plan to do both a bath and a kitchen remodel at some point, so we will definitely call you for our plumbing needs. And if you give out bonuses, Ryan, the installer, should get one!

Seattle WA

ML

Woodinville WA